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Business Profile

Car Dealers

Classic Chevrolet NW EXPY

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Anita W.

    Date: 12/12/2022

    Terrible service by Finance Manager, ***********************, when I bought a new truck at Smicklas Chevrolet, in *************.I live in another state and purchased a brand new truck for a relative. What should have been a positive experience, turned into a nightmare.I was totally unfamiliar with the OK Tax, license procedure on new cars. I became completely stressed out because after the purchase, I never received any complete info re *** above, nor who to make my first car payment to. FC never answered his phone, his voicemail was always completely full, preventing me from leaving a message, and when I reached a person on the line, he was always out or unavailable. It took 42 days to receive the *** info.I received it on a Saturday, and Monday was a holiday!And, I still had not been informed who, or when to make my first car payment! I just personally knew that its usually 45 days after purchase.It took a number of more calls, to get that info from 2 other kindly, helpful people I was transferred to! FC still not getting back to me. During these 42 days, I tried to find out who the owner/manager of Smicklas Chevrolet was, but all the online info was outdated, and when I called Smicklas, I was given an email that bounced back, I called again, and no one knew. Complete Frustration!!!I am a senior citizen, who has purchased a number of new cars, and it was always a happy, positive experience.This was a Nightmare!I have never been treated so UNPROFESSIONALLY, rudely, ignored, neglected, dismissed!My personal, negative, traumatic experience, makes it impossible for me to recommend Smicklas to Anyone!Lastly, whenever I purchase a new car, I also purchase an extended 5 year warranty. When I got a copy of it at Smicklas, I was STUNNED! It was absolutely useless, because the new car had been built with Non-GM parts. So Nothing could be guaranteed, not even that any GM dealerships would accept it for service!!!I cancelled it Immediately!BUYER BEWARE!!!

  • Michael B

    Date: 09/06/2022

    Shady misleading business practices followed by smoke and mirrors to avoid you.They are owned by the owner of the Acceleride program, ******************* etc. They led me to believe I was buying with Acceleride, knowingly sold me a car not having features I wanted. Immediately send a text to return it and am ignored. They lied and said theyd already sent out the title on the 24th, it wasnt signed by their sales manager until the 26th.Told me I could trade it back for a loss I will be attempting ADR, if that fails imma have to be patient and go all the way and make sure I get my moneys worth!

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