We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cat Breeders

British Shorthair Kittens Home

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cat Breeders.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/12/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9/11/22, I contacted British Shorthair Home Cattery to purchase a kitten. Everything seemed legitimate at first. I received multiple pictures and videos of the kitten and had to answer questions and sign a contract for ownership of the pet. Everything seemed well. But then they wanted payment through Zelle. I thought this was strange but could be because this is a small company. So I went forward and paid $645. I started to get suspicious when they were going to charge for the rental of a thermal electric crate which would be totally refundable. That is strange how they would charge for something fully refundable. I called the seller and the number did not work. I emailed the seller and got hold of him and he hung up the call midway. This scammer Eureka Jean-Louis should be stopped. And I request a refund for false advertisement as I will not be getting the kitten I was promised.

  • Initial Complaint

    Date:08/02/2022

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Jovial British Shorthair Kitten business did have a kitten on their website that inquired information about because I wanted to purchase her. I went back and forth through email with who I thought was the breeder. I then decided to sign the agreement and purchase the kitten. I paid them $1300 through cashapp, which I thought was okay and not suspicious. This $1300 was supposed to cover the cost of the kitten and the cost of shipping to my home. Once I paid, they send me off to their carrier service which had me pay $2300 more to for the kittens insurance and pet care. They said this amount was to be reimbursed to me once the kitten arrived. The kitten was not delivered on the weekend I was expecting and they made me go round and round with the carrier telling me all kinds of things that did not make sense. I figured it was all a scam way too late, and I never got my money back. Do not trust them and send them any money, they will never send a kitten.

British Shorthair Kittens Home is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.