We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Children Dentist

Pediatric Dental OKC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Children Dentist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/05/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to express my deep disappointment and concern regarding the treatment I received when attempting to schedule an appointment for my 6-year-old son at the Pediatric Dental OKC on Friday, January 3rd, 2025. Despite their office currently accepting new patients within the 0-10 age range, my request for an appointment was refused because my child has had cavities and dental procedures in the past two years.

    As a parent seeking professional dental care for my child, I was shocked to learn that prior dental history—especially for something as common as cavities in young children—was a basis for refusing treatment. This policy seems not only arbitrary but also contrary to the purpose of pediatric dentistry, which is to address and manage the oral health needs of children, especially those requiring care and intervention.

    Their website and advertisements create the impression that all children are welcome as patients. Nowhere is it explicitly stated that children with recent dental procedures or a history of cavities are excluded. This lack of transparency is misleading and results in unnecessary inconvenience for families like mine who are seeking care in good faith.

    My son's dental health is a priority, and it is precisely because he requires consistent and professional care that I reached out to this practice. Refusing care based on a history of necessary dental procedures is, in my view, discriminatory and contrary to the principles of patient care. I respectfully request clarification regarding these policies for accepting new patients, as well as an explanation for the rationale behind this specific exclusion.

    I look forward to your response and would appreciate a resolution to this matter.

Pediatric Dental OKC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.