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Business Profile

Electronic Equipment Repair

CDR Electronics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Equipment Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kaylah B

    Date: 05/01/2025

    If I could give this place 0 starts I would, I am writing to formally express my dissatisfaction with a phone purchased from your store. We bought the device for $500, and after only nine months of use, it stopped working. When we reached out to your team AND MANAGER regarding the issue, we were informed that if we attempted to get it repaired and pay $175 and the fix did not resolve the problem, we would be at a total loss for the money spent totaling loss of $675.This response is highly disappointing, as we expected a product of this value to last longer. We believe that a resolution should be provided, whether through repair, replacement, or a partial refund. A phone failing in under a year indicates a potential defect, and we would appreciate CDR Electronics standing behind the products it sells.UNFORTUNATELY , I have to update my review after taking the phone we purchased from CDR to a reputable phone repair shop. They informed us that the device is essentially NON-REPAIRABLE or would COST MORE than the phone is worth to FIX. Its clear now that we were SCAMMED and sold a FAULTY PRODUCT . This has been a disappointing and frustrating experience, especially after spending GOOD MONEY and initially trusting this seller. I would strongly caution anyone against doing business with ***. This kind of shady, unethical business practice needs to be called out. I will be reporting this and making sure others know not to trust this company. At this point, a full refund is the only acceptable resolution. Failing to do so will only further damage their reputationthis review is not going ANYWHERE.

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