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Business Profile

Gastroenterologist

Digestive Disease Specialists, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gastroenterologist.

Complaints

This profile includes complaints for Digestive Disease Specialists, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Digestive Disease Specialists, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/29/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Billed surprise charges from ************ procedure was billed twice in the itemized statement and only partially covered by insurance. It appears as though there are double charges. When I called to discuss I got the runaround from billing stating that the insurance doesnt cover payment to the Dr. **** should have been brought up before the procedure and wasnt - now Im being charged just under $2k in charges to the ********** and I have $500 in extra fees due to this office using an out of state pathologist. Im frustrated that these Drs dont give the patient any idea of what the charges are going to be ahead of time and decide to use out of network services like pathologists in another state. $2500 is a huge hit and they dont even care. **** is negligence at best but feels a lot like robbery, My insurance covered $5700 worth of charges and yet thats not enough for these Drs greed. Its absolutely pathetic and unethical.

    Digestive Disease Specialists, Inc. is NOT a BBB Accredited Business.

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