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Business Profile

Heating and Air Conditioning

Drabek & Hill, Inc.

Reviews

Customer Review Ratings

3.86/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromKaty B

    Date: 02/21/2025

    5 stars
    Another great service visit from Drabek &Hill. They have helped us a few times over the last few years. They are always quick to respond and each time I have been pleasantly surprised by the cost. Always professional and friendly - I highly recommend them!!
  • Review fromMarguerite H

    Date: 02/03/2025

    5 stars
    Drabek and Hill are very professional and do an excellent job above and beyond the call of duty! Two years ago when our air conditioner gave up the ghost in the middle of a very hot Oklahoma summer, Drabek and Hill installed a fantastic HVAC system and it actually lowered our ****** bill tremendously in the winter but also our summer electric bill for air conditioning and they stopped by to check n ie a few weeks after the installation to make sure everything was in order and did some adjustments because the air conditioner worked too well!In addition, a year and a half later we called them to help find a so called gas leak somewhere around our gas stove reported by our ****** co. right before Christmas and we were told no more ****** unless you fix the problem!And I had to electronically sign a document for this report which I assume went to the government!Drabek and Hill came out performed a full search of the entire house and found no leak. I called the ****** company to give them Drabek and Hills report and they were NOT going to listen to me, but I put the Drabek and Hill professional on the phone and what do you know! That afternoon, the ****** Co came back with a senior employee who simply tightened up a bolt on the stove and said Hey I also got your little ****** space heater working for you so when it gets a little chilly (we have a huge bay window) you can get warm! If not for Drabek and Hill, I dont know what we would have done!!!! And right before Christmas!!!! Thank you, Drabek and Hill!!! We are loyal customers forever!!!
  • Review fromKay L

    Date: 02/03/2025

    5 stars
    Such a great company!! As a real estate agent they have helped me with my TRR and on a personal experience they have take great care of my units from mini split to main unit. They show up when they say they will and get things taken care of without charging an arm and a leg!!! Very reputable company that I recommend to all of my family, friends, and clients.
  • Review fromKolby W

    Date: 02/03/2025

    5 stars
    Using Drabek & Hill each time has always been a wonderful experience. I am truly thankful I called for their services. Theyre very professional at what they do but also dependable. Technicians ************* have both worked at my house recently servicing my furnace and plumbing repairs. They were very diligent, explained everything thoroughly and cleaned up after themselves. The end result exceeded my expectations. Their office staff was extremely friendly, scheduled promptly and followed up after the work was completed to make sure I was satisfied. They are a local family owned business which makes working with them that much greater. Their services rate 10/10. Thank you Drabek & Hill for such great service.
  • Review fromDaxton S

    Date: 02/03/2025

    5 stars
    Fantastic service! I have used them for years for our rental homes. Always professional top notch service! I would highly recommend them for all AC needs and their expanded services. Great company. Great people.
  • Review fromBrent N

    Date: 08/19/2023

    1 star

    Brent N

    Date: 08/19/2023

    Do not use this company! I had one of their technicians come out to inspect my system. While I watched the technician he stated that my compressor was bad. He even showed me on his device while he tested it. It showed all red lights and the screen showed bad on all terminals. He explained that the compressor was bad and had to be replaced. They then charged me over $100 for the diagnosis. The company then sent a salesman over to try to sell me a new system. Something just didn't feel right. So I got a second opinion from another company. Their technician came out and I explained what was the diagnosis for the system was. He inspected the system and stated that it was capacitor that had blown. He then tested the compressor and stated that it was fine. When i asked about the discrepancy he showed me how they can fake the diagnosis by touching the two terminals together out of my direct sight. He apologized for all heat and air techs. He told me that inside the Heating and ************ community, Drabek and Hill are notorious for scamming their customers into buying new systems. He fixed the system for a fraction of the price it would have otherwise cost me. I have asked for a refund and as of writing this have yet to receive it. Nor have I been contacted by anyone from that company to address my complaint. So in short I paid over $100 to be lied to, to my face. If that is the type of customer service that you might enjoy then I highly recommend them. If you want your system fixed go somewhere else.

    Drabek & Hill, Inc.

    Date: 08/21/2023

    I deeply regret this experience you had with us. This is a matter of misdiagnosis and not an intentional scam and for that, I apologize. We are actively working with all of our technicians to make sure they are trained properly and use their tools accurately.The service call for which you paid will be refunded to you. We will never intentionally misdiagnose a unit simply for the opportunity to replace it. Throughout the past 62 years, it has always been our intention to help and provide a service to our fellow ********** - our community and our trade mean too much to us.

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