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Business Profile

Hotels

Embassy Suites Hotel

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Alvin S

    Date: 05/21/2024

    I wish I could rate this as a zero, the worst hotel I ever stayed at. The rooms need to be remodeled, wall paper pealing off the wall, rust in the bathroom, iron board was broken. My truck was broken into the first night, talk to the desk clerk to find out they have no outside cameras. She apologize and took down my info and said she would let the manager know and she would call me after 9am. I got back to the hotel after 3pm to see if the manager was in since she didn't call and the clerk said she would be in later on tonight but she knew about the incident but took my info down again just in case. I came back again after 7pm to find out the manager still wasn't there but she definitely knew because the night clerk said "oh yeah, your the guy who's truck got broken into last night. She definitely knows about the issue and I'll leave a note on her door that you came again to talk to her". I checked out Sunday and now it's Tuesday and still haven't talk to *********************, the front office manager.

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