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Business Profile

Investigator

Keefe Private Investigations

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/21/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 2nd - May 3rd I hired these private investigators to get to the bottom of a murder for hire threat. After explaining that theses people have been stalking me and my soon to be husband for over 2 years and ****** miles. *** investigator said it would cost approximately $2900 to come out to wacomise Oklahoma from Oklahoma City and they needed the money upfront to investigate the murder for hire people. Two transactions of $1000.00 was paid for services. ***y showed up one time and said that $1000.00 would get me around ***** hour's of investigation and that they would have no problem catching the bad people. ***y came out on May 2nd and stayed for approximately 2.5 hours and said that they would be back in the morning to start again. In May 3rd they took another $1000.00 from my bank account and said that only one girl would be out because both girls we wouldn't be able to afford them. My husband kept calling and texting the investigator saying we hired both of you and where are you. *** investigator said she is there and my soon to be husband said come to the motel room he wants to talk to her. She refuses to come report in saying she didn't want to blow her cover. *** investigator insisted that she was on the job. That was approximately 3:00 pm. So my husband said if you can't report to him then you are fired. At approximately 10 pm we got a message saying that she just showed up and my soon to be husband said you are fired for lying to us. ***y claimed to be on the job but screenshots will verify they wasn't and they were lying to us. ***refore I am asking for a full refund and an extra $1000.00 for putting our lives in danger because it took another week before we could start finding another investor which I couldn't afford due to paying for the first investigation so we packed up and fled to ******* as fast as we could.

    Business Response

    Date: 07/08/2024

    We went there to a remote town and spoke with them, and they had numerous guns and marijuana and seemed kind of paranoid. They kept telling us that people were crawling through their ceilings and stuff, but no one was. Our other PI noticed some hard drugs underneath their bed. We also did surveillance for them overnight, because they were worried serial killers were all around them. Fortunately, we saw no serial killers around their hotel. :)

Keefe Private Investigations is NOT a BBB Accredited Business.

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