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Business Profile

Marketing Consultant

Motor Club Of America Enterprises, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Consultant.

Reviews

This profile includes reviews for Motor Club Of America Enterprises, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Motor Club Of America Enterprises, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 5 Customer Reviews

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    Review Details

    • Don W B

      Date: 08/08/2023

      I called them about service call that said my account was canceled yet the monthly payment was paid through 5/23. The call was made sometime last year and they said they would get back to me but that never happened. I noticed no payment was taken out this month and also not for a while so I called and only a recording was available to state all services were canceled. Too bad... what happened? Great product. I'm sure I should ask for a refund.

    • Ralph P

      Date: 05/30/2023

      Trying to call and email MCA and no luck for several days now. I need a tow truck. All their numbers and emails are down. How do I get someone to call me. I also have questions about my membership.

    • Michael H

      Date: 03/31/2023

      I have been trying to get ahold of a human being for 2 weeks now. What happened to this company. It use to have good customer service and now it's pure garbage. I have left messages tried an email that didn't even work. I have exhausted every resource I know.

    • Salimah S

      Date: 11/30/2022

      I signed up with this company on October 19th for the basic plan of **** per month. I was informed that I would have up to 50 miles of towing each time I called if needed and the number of times is unlimited for the year. That was a great technique to capture anyone's attention. I signed up due to the deal I was getting. It really sounded too good to be true. I also looked at all the additional services it offered when I got my policy confirmation in an email.I broke down recently with a flat tire and I was informed with the third party that got me connected to dispatch, I had to be in the car to confirm the membership. Me and my husband have two cars we drive and unless I am in the car, they would not have been able to service or dispatch anyone. That was not mentioned in the beginning of the enrollment. I informed the person (****) I signed up with that we both drive these cars but the one we were driving at the time my husband drives this one back and forth to work each day. My husband and I were on the phone at the same time we were told this. Also, they charged my card two times in October and another time in November already! I should not have been charged three times already with only having the membership for one month! While I was on the line with the dispatch agent, she confirmed that towing is to the nearest facility only! Each time you call and speak with someone, they don't provide names, just employee numbers!This is poor misrepresentation of this company and that's why I have cancelled this MISLEADING membership! PLEASE BE AWARE OF FAKE ADVERTISEMENTS WITH THIS COMPANY AND FAKE SALESPEOPLE! THEY ARE OUT TO GET YOUR MONEY AND SHOW NO CONCERN AFTER YOU'VE BEEN CHARGED INAPPROPRIATELY! I have already found a better roadside assistance company and I know they are Legitimate!

    • Kiwana W

      Date: 09/03/2022

      I have been with this company for years and initially they were great, but for the past year they have been debiting my account $20 monthly and when I attempt to use the service I am told my account is inactive. My account has been inactivated online and there is NEVER an answer on the 1-800 number for customer. I am convinced this is no longer active and is now just taking the money of former customers. Please do not sign up for this service.

    Motor Club Of America Enterprises, Inc. is NOT a BBB Accredited Business.

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