We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mechanical Contractors

Double HH Mechanical

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mechanical Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/17/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was referred to contact HH Mechanical for an air condition system for my rental property next door. HH referred me to buy the equipment from ********* ********** of ***. He made the actual order for the equipment and I called in and paid ********* ********** $3,969.34 for the equipment on 9-7-2021. He said I would owe him, ****, with HH Mechanical, $2000.00 for the installation of the equipment. So I paid him $2000.00 on 9-11-2021. Fall was fast approaching, not much time to use the ** until this summer. We determined that the ** was not functioning properly and thinking back even the heating was somewhat off. We asked him to come and check the ** in the spring. After several requests, he finally came by and looked at the compressor and the thermostat. He said there was too much gas in the compressor unit and supposedly made some adjustments. This did not solve the problem, the house was still not cooling properly. He said he was going to *********** and would be back in a few days and wanted my tenants to notify him if the issue was not solved. She notified him by text as requested. I notified him a number of times and we both sent him photos of the problem, discovered by another ** co. I pd. $256.50. Said just getting back into the state from a trip. We ask for "his assistant" to come and check the eqptmt, but no one came. We both continued to call and text him and sent photos over and over again with no response for many weeks. He later told us he and his brother had been in a bad automobile accident and that he was in the hospital with a foot injury and that his brother had passed away. We offered our condolences and waited about two or more weeks for recovery and to grieve his brother. Again we ask him to send someone to fix the problem, but no one came. About 10 days ago I called and he answered the phone, was in Tx I asked him to come he said he would be here Tuesday, 8-16-22. Did not show. He will not respond, PLS HELP. f

Double HH Mechanical is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.