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Business Profile

Medical Service Organization

Belle Medical

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Service Organization.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/30/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to Belle Medical on April 21 for a pre surgery appointment for a procedure scheduled for May 7. At my first appointment I was seen by the patient coordinator. On the visit on April 21, I was seen by the dr. that would perform the procedure. The dr recommended more than what the coordinator did. The next day the coordinator texted me the cost and it was $4000 more than what I was originally quoted. I couldn't afford that. The coordinator asked if I wanted to cancel and I said yes. She told me she would keep $690 because the cancellation was not within the 2-week time. I responded back that I was within the two-week time from April 22, the date of the consult with the dr. The procedure was not scheduled until May 7. 2 weeks from April 22 is May 6. I have not received all of my money, and they are refusing to respond to me.

    Business Response

    Date: 05/04/2025

    The refund has been issued. 

    Customer Answer

    Date: 05/05/2025

     

    Complaint: ********



    I am rejecting this response because: I have not received a full refund. 



    Sincerely,



    ****** *******

    Business Response

    Date: 05/06/2025

    Provider: BELLE MEDICAL OKLAHOMA CITY
    Amount: $690.00
    Payment Date: 05/04/2025
    CareCredit Cardholder: ****** **** *******


    (For Questions contact Customer Service at **************.)

Belle Medical is NOT a BBB Accredited Business.

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