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Business Profile

Online Retailer

MyChildParc.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    April 6th 2024, I order two SXS seats paying a total of $217.00, we got an email stating the order will be soon shipped -- I called to check on my order and both the numbers I called beep and the call ends, making it obvious the phone numbers are not working, when look at my bank statement it says my payment is going to a "myemmachild llc" not the website in which I bought it from, based off my findings and readings they company is clearly a scam.

  • Initial Complaint

    Date:03/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March 8 paid ******. order number ***** paid to ********************* at my child Parc delivery was for March 18 I would like my money or my order I tried to call email got no response tried to cancel as soon as I tried cancel the order my money was off hold no other contact with them about my order last bill was we are possession your order that was March 8 thank you ****

  • Initial Complaint

    Date:02/16/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase through www.mychildparc.com of a Bose S1 Pro speaker system and paid for the unit: but it was never delivered.

  • Initial Complaint

    Date:12/17/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mychildparc.com has cloned the website, AquaQuip.com, in an attempt to generate fake sales and scam consumers out of their information. Aquaquip.com does not have any affiliation with mychildparc.com. attached is a photo of the streetveiw for the address provided for Mychildparc

  • Initial Complaint

    Date:04/26/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw MyChildParc website online & placed an order for a Swing Set for my grandson. I paid $329 thru PayPal for it. I did get an order received email with order No. After 1 day, someone in their company call PayPal impersonating me opening a false dispute and then closing it. They did this, so that I couldnt open a case against them on my own knowing that once you close a PayPal dispute, it cannot be opened again. Thats the latest scam to keep you from getting a refund. But I figured out what was going on and I contacted PayPal and informed them that I never opened up a dispute and then closed it. Now I have a new dispute open, and in the meantime, the company that I ordered the swingset from gave me a false tracking number unbeknownst to me saying that my package was on its way and it weighed **** pounds I kind of light for a huge swingset. When I emailed the company, they told me dont worry about it. It was a ***** mistake and the package was on its way. Well, it did get delivered to someone else not me because it was someone elses tracking number because I found it out by calling ***** and now I know Ive been scammed big time! Now Ive gotta try to get a refund of $329. Stay away from these people they are evil and corrupt. I dont understand how these people get away with stuff like this. I guess the laws are only for the innocent, not the criminals! Do not order from these people and spread the word to everybody you know stay away from MyChildParc.com. Do not be fooled by the professional looking website it is nothing but an illusion! And if a *************************, send you anything in an email dont believe her shes in on it too. Consumer beware.

  • Initial Complaint

    Date:04/12/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a swingset from them and haven't received the swingset even though they claim it was delivered. I have emailed them and received no correspondence. They are absolutely a fraudulent business.

  • Initial Complaint

    Date:10/28/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a Little Tykes Bobcat Ridge outdoor play set for my 7 grandchildren and I paid $899.00 through PayPal and never received the merchandise. Sent email given on website and never received a response. Called never got an answer. I dialed the phone number ************* and I get call failed. This company is fraudulent. I just want my money back.

MyChildParc.com is NOT a BBB Accredited Business.

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