We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pet Sitting

Your Pets Keeper

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Sitting.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Megan G

    Date: 07/21/2025

    ******, the owner of Your Pets Keeper, left our dogs unattended and crated for over 11.5 hours on Saturday and Monday. Saturday we had flooding in our area so we gave her the benefit of the doubt and her excuse was all the roads were closed. Monday she had no excuse other than I told you I work on **** *** *** and she NEVER mentioned she worked 10 hour days. On Sunday night she had **** eats delivered at approximately 11:40 pm. She left our home at 7:30 am. She arrived back at our home at 6:51 pm At 6:53 pm I had a phone call from her stating that our golden retriever never woke her up last night and had an accident on our floor (she failed to text me about this all day) and had just had diarrhea in her crate while she was gone and asked where our outdoor hose was so she could give her a backyard bath and clean the crate. Our golden has NEVER had an accident in her crate so we were confused over ***** miles from home while at a theme park.The next phone call was at 7:44 pm telling us our dog had just gotten sick and she proceeded to ask what vet we use so she could take her. Keep in mind we are just hearing about the accident from the night prior.The final phone call was after a lot of frantic calls trying to find someone to take over for her. At approximately 8:01 pm we told her we had someone coming, she did refund our money for the rest of the days we prepaid for, and then she proceeded to say do you still want me to give her a bath and wash the crate? So, from the phone call at 6:53 when she said she would give her bath to the 8:01 phone call where she got released from her duties what was she doing? Not taking care of our dogs, not cleaning our house, not cleaning the crate.Telling us you have a job does not equate to telling us you cannot let out our dogs for 11+ hours!!!! We let our pets down by entrusting owner ****** from Your Pets Keeper with our sweet family members. She will block you from her ******** so you cannot review, also.

Your Pets Keeper is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.