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Business Profile

Plumber

Wiggy's Plumbing

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Wiggy's Plumbing's headquarters and its corporate-owned locations. To view all corporate locations, see

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Wiggy's Plumbing has 2 locations, listed below.

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    • Wiggy's Plumbing

      null Oklahoma City, OK 73140

    • Wiggy's Plumbing

      PO Box 10505 Midwest City, OK 73140-1505

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/18/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had a front outdoor faucet that needed to be replaced. My neighbor informed me that he contacted Wiggys for the same issue, and they charged him $175.00.On May 15, 2023, I contacted Wiggys for an estimate. They came out on May 16, 2023, and quoted me a price of $225.00, $50 more than what they charged my neighbor. I was okay with the price and approved them to replace the faucet. After they left, I noticed that they left a huge mess on my house where they replaced the faucet. I googled things to clean up their mess and spent over $25.00 purchasing supplies to attempt to clean the mess, to no avail.On June 28, 2023, I contacted Wiggys and spoke with Bri. I explained the mess that the company left and explained that I couldnt clean it up, and asked if someone could please come clean their mess. She advised me that they would get someone out.On July 1, 2023, I called and left a voicemail informing them that no one came out to clean the mess.On July 12, 2023, *** advised me that someone would be out and that they had been busy with new customers.On July 13, 2023, and July 14, 2023, one of their techs called and left a voicemail stating that they were trying to come to clean the mess.On July 14, 2023, I called and spoke to *** and informed her that they did not need to keep calling and didnt need me to clean their mess. It was accessible. On July 14, 2023, 2 men showed up with an attitude and attempted to clean the mess but left it just as it was previously and left my water running. I didnt realize it was still on until July 18, 2023.Now, I have to pay a company to power wash my home. My neighbor is a Caucasian man. Im an African American woman. I feel that they overcharged me and did a half job because of this. There is no way they wouldve left my neighbors home in this condition. He wouldnt have referred them if they did.Also, they only gave me a one-year warranty on their work, and the water barely came out of the faucet.I wouldnt allow them to do free work. They were incompetent and beyond unprofessional.Ive attached pictures of what my home looked like before they came and did the work and what it looks like now. It looks like a child did the job. From the reviews, others have complained about them leaving a mess.

    Wiggy's Plumbing is NOT a BBB Accredited Business.

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