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Business Profile

Rent to Own Furniture

Bargain Center (Sallisaw)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rent to Own Furniture.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/09/2023

    Type:Billing Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Sallisaw store that is not listed here always runs my card for payment on whatever day they want to without my permission. I never agreed to auto pay. My payment is due the 15th and they ran it on the 7th this month. This is common and I have requested it stop 3 times. I also went online and made a profile and said NO to auto draft. When I called today they said Carlos ran it manually. He did so without my permission. Several others have told me they are doing this to them as well. Please assist

    Business Response

    Date: 02/01/2023

    Business Response /* (1000, 6, 2023/01/10) */
    One of our Regional Managers spoke with ***** today and believe we have resolved her issue. We have removed her auto pay from her account and she will now call in her card information for future payments. Please let us know if you need further information and we will be happy to help.

    Thank you,
    Bargain Center

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