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Business Profile

Plumbing Renovation

Fix-Rite Plumbing & Drain

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumbing Renovation.

Complaints

This profile includes complaints for Fix-Rite Plumbing & Drain's headquarters and its corporate-owned locations. To view all corporate locations, see

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Fix-Rite Plumbing & Drain has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/12/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company in question did work on my property. They are unlicensed in the state of oklahoma. They did not pull any permits for the work. They are doing illegal things to complete the job as far as using illegal materials. I had to have Roto-Rooter come fix what they did because we were unable to identify who the contractor originally was. I have contacted fix right and order for them to pay for the repairs that were made and they refuse to take responsibility. The City of Tulsa is also verifying and confirming that fixed right is not a licensed plumber at the time of the work and that they also use the legal materials in the ground and that they did not pull any permits for all of the work done on my house. This company does not need to be doing business on anybody's property because they are illegitimate and doing illegal work. I have photographs and documents for all of my claims and the City of Tulsa is willing to back it up as well

      Business Response

      Date: 01/10/2023

      Consumer Response /* (2000, 9, 2022/10/31) */
      Fix rite CID 38092144 *********, ***** / BID XXXXXXXX Fix-Rite Plumbing & Drain

      ***** ********* <*************@gmail.com>
      Mon 10/31/XXXX X:XX PM
      To:
      ***** *******

      It needs to be dismissed.

    Fix-Rite Plumbing & Drain is NOT a BBB Accredited Business.

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