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Business Profile

Auto Body Repair and Painting

I Care Body Works

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Rick W

    Date: 12/01/2023

    Rick W

    Date: 12/01/2023

    They refused to work on my vehicle because the person that hit me had Progressive insurance.. I was told that all though the person that hit me claimed fault I would have to pay out of my own pocket through my insurance to have any work done. I was later informed by multiple sources that I-Care has a history of doing unnecessary, lengthy repairs so they can bill it to the insurance company or customer fraudulently. Such as repairing a fender on the non-damaged side. Then when they go to bill the insurance company, the insurance won't accept the claim. I was actually told by the claims person that the owner has a personal grudge against Progressive due to the fact that his shop does fraudulent work. That being said, the person that attempted to start my estimate was very nice and professional. It is the owner that has the issues.

    I Care Body Works

    Date: 12/13/2023

    I'm so sorry we could not assist with your repairs. Unfortunately, we are not the only shop that does not accept Progressive. They have declined to pay for factory repair procedures. We can not be responsible for repairs not completed to factory specs.
    As for, "fraudulent repairs", we have never completed a fraudulent repair. We pride ourselves in quality work and customer service.

  • Deja S

    Date: 09/07/2023

    I-Care-Body Work is by far the worst experience I have ever had with an auto repair shop. I came in for a quote on my vehicle and expected a realistic fair price on how much the repair would be to fix my vehicle. Well, for starters they gave me a quote based off what they had seen and what they thought the repairs would be. I reviewed the quote and within the next day payed them in full. After nearly two weeks they called with added cost in which I could not pay at that moment because I had already spent over 2.4k dollars out- of -pocket. Well, they said they could go ahead and work with what I had already payed and that my vehicle would be up to part. When I received my vehicle it was the worst job I had ever gotten!! I had high expectations with this repair shop and I was severely disappointed!! I would never recommend and business here!

I Care Body Works is NOT a BBB Accredited Business.

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