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Business Profile

Garbage Removal

Central Disposal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/01/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When picking up my trash about a month ago they set the can down and broke the wheel on the can. I called it in and they came out but proceeded to just put the broken wheel back on. I have called 6 times since and nothing is being done. I can't even move the trash from the curb bc the can will not roll. The wheel is sideways. I pay my bill every month on time but the service I am receiving is ridiculous and extremely unprofessional. This is the second issue I've had to call them over. The first time, a couple months ago, they skipped picking up trash for our whole block. I called and told them and they came and picked up only ours. When a neighbor a couple doors down asked them why theirs wasn't picked up the driver argued with him that they did pick it up! There was 2 full weeks of trash in his can. If we could go with a different company I guarantee you we would and so would many others in this town. This is no way to do business.

    Customer Answer

    Date: 01/05/2023

    My complaint has been resolved. They brought me a new trash can. Thank you for your time and help in this matter.
    ***********************

Central Disposal is NOT a BBB Accredited Business.

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