Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tree Services

ASAP Tree & Fencing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromSamuel C

    Date: 04/27/2023

    1 star
    Main ***************** is crazy, screaming at me in my yard. Here is the story. Tornado's tear down tree. I got his info from my insurance. I talked to ***** and him both about having them deal with the insurance. That I didn't have money to pay upfront and then file. They agreed that was the best way. Then they kept telling me the days they would show up, then they didn't (with no phone calls). Finally, 4 days after the last time they told me they were coming, I called and asked if they knew what their schedule was, being very polite. Sounds like they removed me from the schedule, if the mutters I could understand are correct. He then said he would come later that day. They show up and they guys are talking to me. I also mention that they were supposed to grind the *****, as apparently no one had been told. The main ***************** comes up with his phone that has a "contract" on it that we had apparently "agreed" to. It only shows it being cut down, nothing about it being ground down. I told him that he and I talked about this with ***** present. As well as the man (I then pointed) standing there. He started raising his voice that I had agreed to a contract. I told him I never saw this, no one has been by or even called us (part of the problem). He then scrolled down and went, "oh yeah, it hasn't been accepted". Meaning that we haven't' seen it. But apparently that didn't matter. He then just kept repeating what was on the "contract". I pointed out he had just admitted it had not been presented to me. He screamed back, "that's right"! As though he had made a point. ****** said I wanted what he had promised, and that he would work through insurance like he had said when he came out. Oh, sometime around then, when he was muttering about prices, I think he was trying to charge around $800, but he would only charge me 650 now, then come back and grind the ***** for 150. It ended with him screaming at me, then leaving 20' limbs in yard. I'm a disabled vet taking care of my 85y mom.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.