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Business Profile

Countertops

Davis Interior Surfaces

This business is NOT BBB Accredited.

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1

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Review Details

  • Ruth E

    Date: 06/24/2023

    I don't usually leave a review but I am devastated with the quality of workmanship. We had countertops installed in the kitchen previously and had some minor issues but decided to use Davis again. Being a repeat customer, we thought we might get some consideration but it took 3 weeks to install a granite countertop in our bathroom because it was a small job and had to wait until they were doing something else in the area. The installers took out a drawer in the vanity and knocked the track off so we couldn't get the drawer open, Four days later, Matt came to install the vinyl flooring. He installer dropped a big glob of glue on the hall carpet and I could only get part of it up. After he left, we found 2 scratches on our brand new granite top where he had laid his tools and caulk slopped up the front of the bathtub and on the new flooring. We called Josh at Davis and he said he would send someone out to fix it. After hearing nothing for a week, I called back to get find out when and if they were finally going to fix it. He set the schedule for another week. Josh and Armando came and buffed the scratch out but now we have a dull spot in our granite. Josh wanted to scrape the caulk with a razorblade on our brand new bathtub but didn't address the caulk on the floor. As far as the ruined carpet, it was an Aw shucks, it shouldn't matter that you're planning to replace it. I get angry every time I see the bathroom that we saved a year to remodel.

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