Collections Agencies
Tulsa Adjustment Bureau, Inc.This business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 9 total complaints in the last 3 years.
- 0 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:04/10/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The apt was scheduled as in network apt when I called to make initial apt. I specifically asked whether it was or wasnt. I was repeatedly told that my insurance was accepted and in network! The nurse that helped me pick out my denture specifically explained what my ins would for cover on each. She even went as far to tell me what my deductible was. I then received a bill stating not covered out of network. I even called to try and set up payment plan out of courtesy when in all reality I paid what they told me was patient responsibility at Time of service . I was told I had a 0 balance now Im receiving a collection letter an I will not pay this I *** owe this and this is harassmentBusiness Response
Date: 04/16/2024
The desired settlement indicated is: Correction to a credit report.
This has not been reported to any credit report.
Customer Answer
Date: 04/16/2024
Im not clear about your response. Im not sure if youre saying it wont be reported to the credit bureau or if it hasnt yet. This should be removed from my credit if it has been reported or I need correspondence confirming that it will not be reported as this is not an error on my end.Customer Answer
Date: 04/16/2024
I am rejecting this response because:
Im not clear about your response. Im not sure if youre saying it wont be reported to the credit bureau or if it hasnt yet. This should be removed from my credit if it has been reported or I need correspondence confirming that it will not be reported as this is not an error on my end.
Business Response
Date: 04/17/2024
This has not been reported and will not be reported.
This provider does not report to the credit bureau at all.
Customer Answer
Date: 04/17/2024
Ok Im still trying to understand exactly what you are saying . Pretty much I would like the account closed due to error on your end followed up by correspondence confirming so. I have paid the portion I was given on date of service in full.Customer Answer
Date: 04/17/2024
I am rejecting this response because:Initial Complaint
Date:04/10/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a call today asking to collect for account sent to them. I asked for the information to be sent to me. I was informed I can look at it online at that time. I said I was working at this time and unable. She said she cannot email it. I asked that it be mailed. She stated it was in 2/24/2024. I said I didnt not receive it and she said it will not be mailed again. She said I can look at it online with my account number. I said ok I will when I can. She said have a good day and hung up. I was not given the account number.i never said goodbye or had a chance to say anything else she hung up quickly. I can not pay with account information so they need to be taken off.Business Response
Date: 04/17/2024
To help consumers view a list of accounts that have been turned to Tulsa Adjustment Bureau, we do have an online service through our Website: www.Tab-services.com.
We are working toward secure email.
***** requested another notice.
Below is a list of dates of past notices sent to her.
The past notices were mailed to same address given by consumer with no indication of return mail on any of the listed statement below:
10/12/22 Validation Notice on **************
Prior to sending this balance for collection, ************** stated they also sent 7 Statements to the same address.
1/17/23 Validation Notice on ******* Medical Lab, provider.
3/9/23 Validation Notice on ******* Medical Lab,provider.
2/6/24 Validation Notice on Axis Healthcare,provider.
Prior to sending this balance for collection, Axis Healthcare stated they also sent paper statements and Email statements as follows:
7/31/22 & 8/27/22: Paper Notices
9/4/22, 10/1/22, 10/9/22, 11/5/22: Paper Notices and Email Notices
Each notice sent has an account number on it for the consumers information.Customer Answer
Date: 04/17/2024
I am rejecting this response because: I am requesting copies of the amount and dates of service to compare to my insurance EOBs.Business Response
Date: 04/18/2024
I accidentally left some important information off of our response. I could not figure out how to edit my response. I tried to call someone for help but all I got was voice mails. Could someone please assist me on how to edit my response?
************************; ************ Tulsa Adjustment Bureau
Business Response
Date: 04/18/2024
Additional information discussed today:
Each account has an individual account number, and they are also grouped under a single account number. *********************** single account number is *********:
Listed below are the individual account numbers also:
222840039 Allergy Clinic 155.89
230160760 Regional Medical Lab 44.98
230671279 Regional Medical Lab 135.50
240360949 Axis Healthcare 150.00
240360950 Axis Healthcare 50.00
240360951 Axis Healthcare 20.00
240360952 Axis Healthcare *****
240360953 Axis Healthcare 25.00
240361713 Axis Healthcare 25.00
240361714 Axis Healthcare *****
Total 756.37Our business hours are: 8:00am to 5:00pm Monday through Thursday
and Friday 8:00am to 2pm phone ************.
We also have a 24 hour Chat Bot on our Website: www.tab-services.com
Business Response
Date: 04/18/2024
Additional information discussed today:
Each account has an individual account number, and they are also grouped under a single account number. *********************** single account number is *********:
Listed below are the individual account numbers also:
222840039 Allergy Clinic 155.89
230160760 Regional Medical Lab 44.98
230671279 Regional Medical Lab 135.50
240360949 Axis Healthcare 150.00
240360950 Axis Healthcare 50.00
240360951 Axis Healthcare 20.00
240360952 Axis Healthcare 75.00
240360953 Axis Healthcare 25.00
240361713 Axis Healthcare 25.00
240361714 Axis Healthcare 75.00
Total 756.37
Our business hours are: 8:00am to 5:00pm Monday through Thursday
and Friday 8:00am to 2pm phone ************.
We also have a 24 hour Chat Bot on our Website: www.tab-services.comInitial Complaint
Date:03/25/2024
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was contacted by Tulsa Adjustment Bureau in November of 2023 stating that I had an account sent to collections from **************************** They stated they had billed me. However, the bill was in a former name (which was not my name at the time of service stated) and to a former address. I requested that proof of the account/new statement be sent to my current address. No bill/proof was ever received. I was contacted again this week (March 2024) stating that I needed to pay over the phone or mail a check. When I informed them that I had never received the statement, they stated that they would not resend to me because they had sent it twice. Even though the first was not the correct name or address. I have since reviewed by **** informed delivery from the time period that they stated they sent the statement, no mail was ever received from TAB. In addition, I clearly stated that I was not disputing at this time, that I simply wanted proof that they held this account I allegedly owed on. When I asked for an account number, I was told to look at my explanation of benefits through my health insurance to see the amount. When I explained that this did not prove that *** owned this account, I was again told that I would not be sent another statement. In addition, the account that I supposedly owe on is from a medical lab that is no longer in business, provided a service from 2021, billed in wrong name, and had previously made billing errors with my insurance company that had to be addressed and resubmitted. My concern is that *** has refused to provide me proof of this account and when asked for this, they adamantly refused. Without the proof of information, I can not address the issue with my insurance company to determine if this is a legitimate service in which insurance did not cover. In addition, when I asked TAB what the next step in collection would be since I was not comfortable providing financial information over the phone, they refused to tell me.Business Response
Date: 03/26/2024
The medical provider has instructed us to cancel the account. The consumer's balance is now zero.Customer Answer
Date: 04/04/2024
I have reviewed the business response and accept this resolution.Initial Complaint
Date:05/19/2023
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Affordable Dentures & Implants said I Andrea owes them 447.27 dollars. I paid my entire bill on Care Credit. They turned it over to Tulsa Adjustment Bureau. I requested a Signed bill for what the extra $447.27 was. They sent me a Bill with things added after I signed the bill. I have my original copy that I signed at the time of Services. I'm uploading both copies. . Kensie ****** is the Account Manager. I have been disputing this bill. I don't owe them any money. I have my Receipts where I pay them in full
Thank you
****** ********Business Response
Date: 05/23/2023
TAB Services has ceased collection efforts on this balance. We have been unable to obtain resolution from the original creditor to resolve the concerns from the consumer. We have sent the consumer a letter advising that we are no longer handling this balance.Customer Answer
Date: 05/24/2023
I have reviewed the business’ response and accept this
resolution.Initial Complaint
Date:02/16/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
These fictitious bills were assigned to Tulsa Adj. Bureau by ******** Medical Laboratory. I have exceptional ******** Insurance which covers me 100% on any blood panel labs deemed necessary by medical provider. If there's any balance owed, its due to incorrect billing and coding when submitted to Insurance. Emails and voicemails have been communicated explaining this to them, but RML fails to hold up their end. Cease and Desist all communication or collection proceedings to me or my litigation attorney will be getting involved over this phony bill. There are folks out there that dont pay their bills or have good insurance but that doesn't pertain to me.Business Response
Date: 03/06/2023
Business Response /* (1000, 5, 2023/02/17) */
Tulsa Adjustment Bureau Inc will honor the request of the consumer and will cease and desist any further communications. Tulsa Adjustment Bureau will investigate the details of the complaint with original creditor as well.Initial Complaint
Date:01/04/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I found out about the debt from my credit report. I received no information on this debt until I seen it on the report. *** services said the sent out 1 letter about the debt 4 months prior to reporting to the credit bureaus. witch I did not receive this letter l. No calls nothing until I called because of the derogatory comment on my credit report. The bill was only $66 I would have paid if I knew of the debt. I asked them to remove it from my report if I paid it immediately they said it would come off within 120days. When I asked for that in righting they refused. They need to put an effort into contacting the person with a debt especially when it is so little before putting a derogatory comment on someone's credit report. So because I did not receive 1 letter and no phone calls my credit score was messed up. Not to mention the rudeness of the first person I talked to. I paid the debt and requested a validation of debt by email because the would not mail it.Business Response
Date: 02/28/2023
Business Response /* (1000, 5, 2023/01/06) */
*** Services mailed out the required validation notice to the consumer when the account was placed for collection. The account in question was reported accurately once it became eligible for credit reporting. The consumer has resolved the balance and requested validation of the item. *** has mailed the requested validation to the consumer and *** will send notification to the credit bureau with the updated status of the account.
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