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Business Profile

Concrete Contractors

Trinity Concrete, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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  • Initial Complaint

    Date:10/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The original work started in October of 2021 the concrete was removed and new concrete was poured within three month of the new concrete being poured it cracked. I gave the business a call and let them know they came out and fixed the crack in the backyard but not the front yard. In three month again the backyard concrete cracked from one end to another. I have called the business repeatedly they assure they will be coming out to fix the issue and never show up after saying he was on his way and started now ignoring my calls. Please help I am 57 year old and don't have the money to pay for this work all over again when it was done wrong at no fault of my own. I know concrete can crack with time but not within three months I have photos with time stamps to show. Most recent call was 9/9/24 where he says he will come and fix the work and never showed up. There was additional damage to the property

Trinity Concrete, LLC is NOT a BBB Accredited Business.

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