We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Dog Breeders

Akita Puppies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Breeders.

Complaints

This profile includes complaints for Akita Puppies's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Akita Puppies has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/10/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My boyfriend and I were trying to purchase a puppy. We found her (****) on what seemed to be a reputable website. We contacted them via the form provided on the website and they got back to us with questions about our experience with puppies and additional pictures and videos of her. We told them that we would like the puppy and they sent over a contract including our right to ownership and the price of the puppy plus transportation. She was supposed to be delivered today and upon her beginning delivery, we were contacted by the supposed delivery company that they needed additional money for travel insurance and the appropriate crate for delivery. We told the seller that we were not contractually obligated to provide this money, but both the seller and delivery company ensured a full refund upon delivery. After providing the entirety of the deposit, both the seller and delivery company are no longer contacting us, won't respond to calls or emails and upon mentioning our intention to take legal action, they asked us for $400 more dollars. We sent them the money through *****. However, separate payments were made to the seller and delivery company. The below amount is what was paid to the delivery company. I made $700 worth of payments from my bank account to the delivery company and my boyfriend made $2,800 - $1000 to the seller and $1800 to the delivery service. The transaction date to the seller was May 6th, 2024 and the delivery service was May 7th, 2024.

    • Initial Complaint

      Date:01/18/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a Bull Terrier puppy on line from him. Paid $1000.00 initally for puppy. Then he needed $1500.00 for insurance and then another $500.00 for a crate. He kept saying that the puppy was in route. The puppy never showed up. After numerous e-mails, text's and phone calls, he kept saying that the puppy was still coming. The puppy was suppose to be here on January 14, 2023. Needless to say, it never showed up. I reached out to my local sherriff department. January 16, 2023 they took all the information. They reached out to the breeder. He stated to them, he didn't know me and didn't raise or sell puppies. They spoke further with him and he is starting to send some of my money back to me. I just don't want him to do this to someone else. What he is doing is cruel and heartbreaking waiting for a puppy that doesn't exist. We did find out that he has another website for Akita puppies under the same phone number

    Akita Puppies is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.