Reviews

Review Details

• Review fromBrittany R

  Date: 06/12/2025

  1 star
  Not happy with this company, very rude and disrespectful to customers all of a sudden I owe them ***** dollars my debit card and bank statements say different, they employees don't try to hear you out, they call customers names and disrespect them, all I asked is how do I owe a extra $***** dollars they accounting is off and they are stealing customers payments, I wish regal motors would do business with someone else. I thought the issue was resolved got 2 calls and voicemails from them today, your not repossing my vehicle I'll keep it locked in my garage until I get the ***** dollars.

• Review fromDylan D

  Date: 01/24/2025

  1 star
  The worst company to go through for a car; they literally have no empathy for anyone. My husband lost his job but was still making $130 weekly payments and even kept in contact every few days when those payments were made biweekly. Every time he got into contact with them, they said it was okay; he could make a double payment. Everything is documented through email, and they was saying we made zero contact even though they kept saying it was good, and when my husband switched jobs, they came and got the vehicle regardless of the payments being on time. We paid over 1k just to get the vehicle back, and now 4 months go by, and it gets towed again because we were late on a payment due to the weather since it was snowing, and he could not work. I am extremely unhappy with the way this company has treated us, and also the car was having ongoing issues that needed repairs, which were repaired, and not even a week later they came and got it. That was our only transportation.

• Review fromJayma M

  Date: 11/25/2024

  1 star
  This is the worst loan company I have EVER dealt with. They dont give 2 s**** about your situation. Times are hard on ppl and there have been times Ive been behind, and Ive notified them by email. Every time I do so its a long a** reply of basically making you feel like s*** just cuz youre not going to be on time. I will be glad to get my car paid off. I will never do business with Saber Acceptance EVER again. Will NOT recommend them to anyone.

• Review fromJames C

  Date: 07/22/2024

  1 star
  This place is horrible. Somebody needs to do something about this place, lady name ******** and her manager who refuse to give his name and just talk crazy over a phone. Poor customer service. They will not work and refuse to work with you. Being a teacher, I needed to move a payment because of how were paid and they basically said we dont care youre a teacher. What if I was teaching their kids. ******** is rude. She over talks, dont listen and they demand. I would not recommend this company to anybody. They should just be shut down and give the company to somebody better. All these negative reviews and nothng has been done yet. They should hire people with better customer service and managers with some sort of degree or who knows the job and stop being a tough man over a phone. Do not use this company. Car lot is based out of ******* and theyre great. But this where payment is sent to, horrible

• Review fromRev.Kendall S

  Date: 06/12/2024

  1 star
  **** the so called accountant needs a new job lying and saying she has called multiple times and sent multiple emails rude and unprofessional. But lying about contact customers she needs to be fired and all your past customers needs an apology and money returned for this

• Review fromNatalie L

  Date: 04/15/2024

  1 star
  They repo my car which has my name and my fianc name on it **** would not allow us to get the payments changed to once a month since i lost my job and we both have told her many times that we can only make the car payment once a month she would not allow us to change our contract. Shes was rude to us constantly jumping down our throats to make the payments bi-weekly and i told **** that i can not do that anymore i told her that i lost my job she would hang up on me because i would tell her we get paid once a month politely and she would just yell at us an i have stated not all jobs pay bi-Weekly. she would call me let my phone ring for 5 seconds by the time i go to answer my phone she would hang up ive ask to speak to someone else she would not let me she is super rude and nasty to us! this is the first time i have to deal with someone that works for a finance company that was rude and this will be the last time we ever go through saber ever again. **** is unprofessional and nothing but money hungry and will not listen to a word i say!

• Review fromSelina F

  Date: 01/02/2024

  1 star
  I was late on my payment due to trying to get a refinance and when that fell thru I made a partial payment on the account the account representative with saber told me that the $162 needed to be paid before they could take my check (although I have always paid via check and none have ever bounced) due to their policy of no checks only money order, cashier's check, or money gram could be taken when the account is past due. As my daughter made the payment the worker at regal was on the phone and the person on the phone sonny says "well make sure the checks don't bounce". I felt that to be extremely unprofessional and distasteful as he is the director and should know better than to speak to anyone in that way especially if what is said doesn't relate or apply to me or my accounts with saber. I have dealt with this company since I was 17 years old and now almost 50 and there is no reason at all ever for the staff to speak disrespectfully to clients for any reason.

• Review fromLois G.

  Date: 12/08/2023

  1 star
  My name is **** ****** I Had 09 Yukon paid every payment on time mostly early and my transmission went out they said you can pay more for us to put a new one in I said look with everything I can’t afford an 753 month payment plus food and gas I barely made it with 645 a month and I have four kids to feed and I’m a widow I have kept nearly every receipt for my payments as well I said can you guys get me in to something else smaller perhaps with the cost of fuel and everything too no way I can afford that plus gas I’m on fixed income and now they are basically threatening me with the letter saying default per our agreement loan officer agent Fred said I wish there was something more I can do for you but I just can’t doesn’t seem right honest fair seems incredibly unjustified right around the holidays they are absolutely terrible people and don’t care about honest paying hard working customers or their clients I want something done and this issue and this company brought to light immediately they just want peoples money and suffer what makes them think I can afford court cost or to pay what’s left on a car they sell when I said I need something smaller cheaper or make the not cheaper guess not anyways maybe you guys can help and they are trying to sell the vehicle before they are even allowed to date kf agreement 6/18/2022 date to privately sale vehicle 12/10/2023 which mean the car is still technically mine until said date the car not is due but hey just I expect an apology and or compensation or for them to at least help me with a cheaper smaller vehicle or lower the note but that just isn’t the case

• Review fromLawrence B

  Date: 10/21/2023

  1 star
  3 vehicles I've purchased and all 3 had to have extensive work done to the vehicles, all 3 vehicles were sold with dry rotted tires,alignment issues, complete front end repairs. This should be against the law,sailing vehicles with serious mechanical issues.. They were polite,but after you lose your job etc all they are about is money,currently being sued over the 3rd car. Time to lawyer up and punish these disrespectful criminal pos...

• Review fromBreeona W

  Date: 09/22/2023

  1 star
  Sabre Sold Me Lemon And My Engine Is Caving in And Sitting, Just As Well Found Out That My Engine Is A 2013 And A lot Of Parts Is Bad Parts And They Lied About My Card Information, Beth ****** Kept Taking Money From My Account And Then Sending It Back And Changing My Dates Of My Payment Every Sense I Been With Regal It’s Been **** All Because Of Beth And Her Smart Remarks, Her Talking Crazy To People.