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Business Profile

Limo Service

V.I.P. Limousine Services, Inc

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for V.I.P. Limousine Services, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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V.I.P. Limousine Services, Inc has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Daniel T

      Date: 09/26/2024

      **Review** **Rating**: 0/5 stars (If I could give negative stars, I would)I recently rented a van through VIP Transport Affiliates for my wedding, expecting a luxury "limo van" as described in the email confirmation from ***** ******. Everything initially seemed fine, and I received an email confirming the details. However, when the van arrived, it was nothing more than a plain, basic vehicle the kind you would see transporting people to and from the airport. It was white, with forward-facing seats, and had no luxurious features at all.This van was supposed to transport the wedding party to and from the destination, but because of the company's failure to deliver what was promised, members of the wedding party ended up having to drive themselves 45 minutes to the ceremony and 45 minutes back to the reception. This was a huge inconvenience on what was supposed to be a special day.Furious, I called ***** ****** on my wedding day to address the issue and request a refund for the completely misrepresented service. To my disbelief, he flat-out refused to refund any of the nearly $800 I had spent. The lack of accountability and customer service was appalling.I could have easily rented a similar van elsewhere for much less, but I specifically paid for a luxury experience, which I did not receive. I asked the driver to leave immediately, as this was not what I had agreed to. It felt like a complete scam.Horrible experience, poor customer service, and absolutely not worth the money. I would strongly advise anyone considering this service to look elsewhere. Do not recommend!!!!

    V.I.P. Limousine Services, Inc is NOT a BBB Accredited Business.

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