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Business Profile

Loan Servicing

Redhawk Lending II, LLC d/ba Stride Loans

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/28/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received the $600 loan on May 1 and want to pay it back on May 9th. I called to find out the amount of repayment and they told me it would $780.00 for total repayment. I asked why so high when I had the loan for 9 days. They informed me the first payment due on the loan is May 23 and I would be have to pay interest on the loan up until that date no matter if I paid it on the 9th or whatever date before then. I called back and went over the loan agreement with them. The loan agreement states "This is a "simple interest" loan where interest is computed on a daily basis, beginning on the Disbursement Date, until the loan is paid in full. "If you prepay all or part of the principal amount ($600.00) due on you loan, your finance charges on the amount prepaid will be calculated as of the date of prepayment. No where in the loan agreement does it state you will pay the interest on the loan from the date of disbursement until the 1st due date of repayment even when paying off before 1st payment is due. I should only have to pay interest on the loan for 9 days as it states in the loan agreement (up until repayment date).

Redhawk Lending II, LLC d/ba Stride Loans is NOT a BBB Accredited Business.

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