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Business Profile

Paving Contractors

Oklahoma Paving & Chip Seal

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Oklahoma Paving & Chip Seal's headquarters and its corporate-owned locations. To view all corporate locations, see

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Oklahoma Paving & Chip Seal has 4 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/28/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Event occurred 10/12/2022- present. We received an estimate for services including repaving our residential driveway here in Tulsa, Ok. We paid over 18,000 for work that was not done correctly and ended up creating more of an issue than it was worth. Martin and his crew arrived around 9am and left when the job was "completed" around 4pm the same day. After leaving, we went out to inspect the job and found many issues with the integrity of the job including an unlevel surface areas and overall not up to our standards. While paving our driveway they managed to COMPLETELY COVER not only our water meter as well as 3 others in the neighborhood that are located on our property. After realizing this we were quick to contact Martin and explain to him the issues and were met with sarcastic remarks and excuses which left him unable to do anything about it. After calling multiple times and waiting over a week he finally sent a crew of men over to fix the damage that resulted from them paving our driveway. When the crew arrived they didn't have any of the tools or equipment needed to do the work they came to do. My husband generously opened his garage and toolbox to offer them anything they needed to uncover the water meters since their boss sent them in empty handed. That was several days ago. Today they came back knowing exactly what was expected of them yet somehow still managed to wreak more havoc. When they left today my husband went outside to discover not only had they not uncovered all three water meters but they completely dug up and damaged our water line to the point it flooded the back yard and had to be shut off leaving us without water the rest of the day. Currently we have plumbers overlooking the issue to which they said it was solely the crews fault for the damage sustained. Martin has been nothing but disrespectful and dismissive and we would like at the very least a partial refund and for his future clients to know exactly the type of person they're hiring.

    Oklahoma Paving & Chip Seal is NOT a BBB Accredited Business.

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