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Business Profile

Pest Control Services

4Real Pest Control & Professional Animal Trapping LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

This profile includes complaints for 4Real Pest Control & Professional Animal Trapping LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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4Real Pest Control & Professional Animal Trapping LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/09/2024

      Type:Service or Repair Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Requested ** remove a dead animal from my crawl space. ** came and did not even attempt to enter my crawl space. Instead he left odor bags that did not eliminate the issue or resolve the issue. ** charged me 300 dollars. When disputed he became verbally threatening. ** also threatened frivolous legal action.

      Customer Answer

      Date: 07/10/2024

      We had a second service come out last week to eliminate the smell. This professional told us that CJs methods were not industry standard and that legitimate pest control companies do not use the odor bags CJ placed. He also looked up CJs license and discovered that ** is likely unlicensed even though he advertises himself as a licensed professional. This has caused the Tulsa County Game Warden to open an investigation into CJs activities. 

      Business Response

      Date: 09/18/2024

      ---------- Forwarded message ---------
      From: ** ******** <*****************************************************************>
      Date: Thu, Sep 12, 2024 at 6:26 PM
      Subject: Re: You have a New Message from BBB Serving Eastern ********, Consumer Complaint #********
      To: Better Business Bureau <*******************************************************************>

      He didn't like what He paid for odor control that's nothing to do with us. I bet the smell is gone 1000% like 1000 customer before him with same product for one I don't play and we are high end company very expensive very Entomologist Licensed Applicator 

      Customer Answer

      Date: 09/18/2024

      I am rejecting this response because:   

      it is entirely inaccurate and makes zero attempt to rectify the situation. Since filing the complaint, we had to retain the services of another pest control specialist. This person came to the house, recognized the situation, and fixed the problem. While reviewing, this person saw the odor bags hung by ** and informed that the hanging of bags is not within the industry standard of service in ********. He was shocked that we were billed 300 dollars. This person also looked up *** license to provide wildlife services in the state and discovered that CJ is unlicensed. Had I known that ** is unlicensed, we certainly never would have contacted him. Due to the unlicensed services rendered, the Tulsa County Game Warden has opened an investigation into *** fraudulent activity. 

      We would still request that our 300 be refunded to us because CJ performed no valid services at our home. 

      I would also note that ** continued his threatening tone in his response demonstrated his inability to act professionally and the public would be best served knowing that 4Real Pest Control is not a legitimate company and should not be trusted to perform any services for the public 

    4Real Pest Control & Professional Animal Trapping LLC is NOT a BBB Accredited Business.

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