Specialty Auto Parts
Billions & Trillions Inc.About
Important information
- Additional Info:Some customer complaints brought to the attention of BBB have alleged verbal misrepresentation concerning product quality. BBB encourages all potential buyers to obtain an in-writing level of quality verification before purchase.
Please note: Billions & Trillions stands by the no refund policy found on its website. The majority of BBB complaints concern consumers being told, or made to believe, over the phone that they are going to receive something in better condition than what they do indeed receive. On June 13, 2011 BBB staff met with Billions and Trillions owner and an employee of the company to discuss the pattern of complaints on file with BBB. The owner agreed to continue future improvements such as videotaping the products for consumers to view before purchase, as well as, conducting more business in writing via email. BBB staff agreed that these improvements should lessen the chances of consumers possibly being misled and filing BBB complaints.
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