Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Veterinarian

Oklahoma Veterinary Specialist LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJackie P

    Date: 11/15/2023

    1 star
    This place only wants your money. Plain and simple. I was charged $2,200 for a procedure that another vet charged me $650. (My poor dog has had to have this procedure multiple times this year.)
    After the procedure, my dog’s symptoms got worse. I called and emailed 4 times over the course of 4 weeks and I didn’t hear anything back from the Doctor or anyone at the office.
    After writing a very stern email to upper management, I received an email from the Doctor apologizing for the lack of communication. He stated he was on vacation. A simple phone call or email from the staff should have happened.
    I do not recommend taking your pet to this facility.
  • Review fromCynthia H

    Date: 07/13/2023

    1 star

    Cynthia H

    Date: 07/13/2023

    Do not take your animals to the Oklahoma veterinary specialist they only there for the money they do not care about your animals they care about their fancy new building all their shiny new stuff in there that they have to pay for they make you pay up front and if you don't have the money they send you on your way and your dog just has to die these people do not care about anything but their pocketbooks

    Oklahoma Veterinary Specialist LLC

    Date: 07/14/2023

    Ms ******,


    I am sorry for your frustrations and the scenario you are going through with Buddy.  He has quite a serious disease process and our doctors have been very thorough in communicating this with you, both verbally and through written discharge instructions and visit summaries.  As a small business that is not subsidized and not reimbursed via insurance, we do charge a fair price for our services.  Our prices are very reasonable and comparable to other emergency and specialty hospitals in the region.  You asked for a written treatment plan, outlining the costs of your visit and were provided this before your Internal Medicine appointment.  During your ER visit in early June you were made aware of our payment policy and knew that payment was due at the time of services at that time.  We also made you aware that we accept a couple of different third party payment options and you were instructed on how you could apply for those.  We do take pride in our facilities, equipment and staff.  We keep our facility clean, equipment serviced and working and we pay our staff a livable wage.  If you have any further concerns, please feel free to reach out to us directly.  Thank you.  Dr Steven ******

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.