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Business Profile

Vocational Schools

Tulsa Welding School
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/14/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My son was enrolled to begin in the Tulsa Welding Academy in May 2024. He had a scholarship due to the line of duty death of his father that the school assured us they would accept for tuition room and board. After many phone calls and a lot of pressure and predatory behavior from the Tulsa Welding Academy and its associates we paid a deposit and first months rent for an apartment totaling approximately $609 ,that we never took custody of as the scholarship did not cover technical schools. I have reached out on many occasions and received no answer as to why I cannot get this money back or who exactly to speak to in order to get this done. have been locked out of the app folio application that the apartment complex uses. Apartment complex was Sugarberry in Tulsa, ********.

    Business Response

    Date: 03/03/2025

    ******,

                   Thank you for reaching out.   We are sorry that your son did not start school with us here at Tulsa Welding School.   With regards to the housing deposit, we would like to clarify that this deposit was not paid to Tulsa Welding School but to a 3rd party which facilitates housing for students called EduRent. 

                   We have had detailed discussions with EduRent, the external vendor responsible for facilitating the housing process. I am aware that you have spoken with them on multiple occasions, which highlights your commitment to resolving this issue. Therefore, I strongly encourage you to get in touch directly with **** ******,the director at EduRent, at **************. He is well-equipped to assist you in navigating this situation and ensuring that your concerns are addressed promptly. 

    Sincerely,
    Tulsa Welding School
    **************
    ************************************, OK 74104

  • Initial Complaint

    Date:04/04/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We enrolled our son in the Electrician program at TWS. He began 1/12/24. They are suppose to be educating him between 7:30am - 12:30pm, law requires minimum 5 hours per day. He only stays for 3 hours. I have contacted multiple people at the school. The President won't return my calls. The financial aid department is suppose to submit his certification to the VA for Chapter 35 Benefits, she has "forgotten" to double check that they were actually submitted. Therefore, causing us to struggle to pay the monthly note they made us sign a contract for, let alone our normal bills. I have emailed them my concerns. I keep getting told they will send it to management, they will fix the problems. Still yet, nothing has been done. They are charging us $24,000+ and the government around $20,000. I don't know how and I surely can't understand why. Our son is not receiving the education they advertised and told us he would get. He goes to school for 3 hours, we pay for 5. He goes to school 3 days a week and we pay for 5. I feel like this is a pyramid scheme. It's not just us that are having issues, there are others.

    Business Response

    Date: 04/11/2024

    Dear ***********,

    Thank you for bringing these matters to our attention.

    Regarding class meeting times, I want to assure you that we have addressed the issue with the instructor concerning maintaining proper class schedules.

    Regarding the meeting days for class, I'd like to clarify that our program incorporates both required in-person days and remote meetings.Typically, classes meet in-person 2-3 days per week and virtually on the remaining days.

    As for your son's VA benefits, ***************************, our School Certifying Official, is best equipped to assist with any outstanding issues.You can reach her directly at **************. Alternatively, your son is welcome to visit the front office after one of his in-person class days for in-person assistance.

    Thank you again for bringing these matters to our attention.We are committed to ensuring the best possible experience for all our students.

    Best regards,
    Tulsa Welding School

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