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Business Profile

Moving and Storage Companies

Westpointe Self Storage/ U Haul Rental

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMichael B

    Date: 12/31/2022

    1 star
    Chip is the biggest tool Ive ever encountered as far as customer service. Do yourself a favor and completely avoid doing any business whatsoever here. He had an attitude from the moment I walked through the door and by the time it was over I cancelled my reservation and went elsewhere. He refused to rent the trailer I reserved saying my Jeep Gladiator was a soft top. It is a factory hard top and I do have a sunrider soft top on the front. But guess what? The Jeep is built with a factory roll bar so it doesnt matter if it has no top. I contacted ***** and they said the sunrider is an accessory and he should have rented the equipment to me, so he was completely wrong. He also put a note on my account saying the portion of my head above my neck was mush and I was very aggressive. And I was aggressive because Im a grown man and I do not accept being treated the way this ignorant a** treated me.

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