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Business Profile

Auto Parts

Transmission Parts Now

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Parts.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/12/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transmission Parts Now is a ******** I read reveiws after 2 weeks of not receiving the order, other people have been Scamed. I ordered a transmission Solinoid for $169.75 rebuild on Aug20th. Received a email Aug 23rd order Status changed to shipped,after a week of not receiving i checked the tracking # it said just a lable was created **** never received the item for shipping & to contact the shipper for a ship date.Why was my credit card charged Aug 20th when ordered & the part never shiped? I contacted them left some messages they never returned my call.After another week i called again they actually answered they asked for my order number i said i called a few times left messages about a solinoid for a explorer, they responded there computers are down & could not check any orders! Right after he asked for my order #.Didnot make sense they said they would call me back with a answer when the computers come back up and they never called & blocked my phone number when i try to call, no response about a refund i asked no status on my order # ****

Transmission Parts Now is NOT a BBB Accredited Business.

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