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Business Profile

General Contractor

Allbright Asphalt Paving

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/28/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had this company do asphalt driving and seal existing asphalt. They did not perform several job duties discussed in contract including appropriate prep work and fixes to current asphalt. They also did not lay the asphalt to the thickness agreed upon. Several months after completion, asphalt quickly crumbled and cracked. The seal came off also within several months. We have been trying to contact the company ever since. Initially they would respond or answer and always had an excuse for why they could not get out to address. Lately there has been no contact and no response.

  • Initial Complaint

    Date:08/17/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a down payment with an asphalt contractor who pretended to be licensed and insured. They failed to complete the project, and the work they did was completely unsatisfactory, which I had confirmed by another contractor. I refused to pay until I had the work inspected. Unbeknownst to me, the company had stored my credit card information, which they then began charging in multiple amounts to see how much they could charge before it declined. They made a charge of $5,000 and then $1,000 in the same day. I immediately reported the fraud to my credit card company and stopped another $1,000 charge from happening. Unfortunately, the credit card company (***** Fargo) is claiming that the charge was not fraud because I had given them by card number previously (for the down payment). Now the contractor is refusing to give the money back to ***** Fargo, and I'm afraid I will be on the hook for the charges. I have been told the entire driveway needs to be removed and repaved, and I am out over $14,000 dollars to date.

Allbright Asphalt Paving is NOT a BBB Accredited Business.

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