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Business Profile

Pet Supplies

Lucky and Loyal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Supplies.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Elizabeth R

    Date: 07/15/2025

    I cant say enough good things about ********************************************* and their amazing teamespecially Dr. **** ******. We ordered a refurbished brace for our pup but completely messed up the measurements, and what arrived was much too small. I was panickedwe were about to leave on a trip, and our dog really needed the support to be able to enjoy it with ***** my amazement, Dr. ****** personally reached out. We happen to live in ******** near their headquarters, and she offered to meet us in a park to get the sizing right. Who does that? She was kind, knowledgeable, and went way above and beyond to make sure our dog was taken care ***** soon as we put on the correctly sized brace, our pup lit uphe started running around like a puppy again. It was incredible. The brace gave him instant confidence and freedom of movement that we hadnt seen in a long time. Im so deeply grateful for this product and the people behind it. Its going to make a huge difference in our lives.If youre considering ordering, definitely reach out for help with measuring firstthey are more than willing to assist, and it makes all the difference. And if youre on the fence: just go for it. You wont regret the comfort, mobility, and joy it can bring to your dog. This company truly cares.

  • Nancy M

    Date: 06/24/2025

    I purchased a brace for my dog. When I received it I realized it wont work on him. Asked for a refund and I would return the unused item. They will only exchange with an 15% restocking fee and wont issue a refund. This is poor business practice. I would not recommend using them unless you are 100% certain you wont need to return it

Lucky and Loyal is NOT a BBB Accredited Business.

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