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Business Profile

Projector

Panda Projector

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Projector.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed two orders for Panda Projectors at the end of November. I have yet to receive my products and have sent multiple emails to the company with no response.

  • Initial Complaint

    Date:11/07/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought the Panda Projector on August 21st 2022 at 8:25pm for $54.99. I then see you can add a tripod to the order for just $4.99. So I add that too. So I spent a grand total of $59.98. Wait about a month for the order to arrive, it doesnt. So on September 16th 2022 I replied to the confirmation email of my order and say, Any updates on my order? Its almost been a month. Now as of November 5th 2022 as Im writing this complaint there has been no response to the email above nor any updates on my order that was made almost 3 months ago.My desired resolution would be to receive the Projector I paid for or a full refund.

  • Initial Complaint

    Date:11/07/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered their product. They sent a confirmation email and deducted the money from my account. Never heard from them again. Repeatedly sent emails to their customer service with not one response. Their phone # is not valid. No way to contact this company. They basically stole my money.

  • Initial Complaint

    Date:07/08/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on February 2, 2022 for a panda projector. I paid $46.75. It is now July 2, 2022 and I have not received the projector. There is no telephone number to contact the business. I have emailed them several times and they have not responded to any email. The order number is ****.

Panda Projector is NOT a BBB Accredited Business.

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