Complaints

This profile includes complaints for Beaverton Florists's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Beaverton Florists

  8115 SW Nimbus Ave Beaverton, OR 97008

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  Beaverton Florists

  8115 SW Nimbus Ave Beaverton, OR 97008

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/28/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Beaverton florist came highly recommended to me by a few friends that had used them for their wedding. When we went in for our consultation the woman that took the notes and pictures of what I wanted was very nice and helpful. A few times she ran back to the lead designer to ask questions, always returning with my questions answered. Fast forward to my wedding day. The delivery guy shows up and was rather rude. He hands me my bouquet and then says "well, here is the rest." 2 larger arrangements. I asked if the designer was coming to set the rest of it up as there was to be a flower archway connected to the 2 larger arrangements. He said, "Nope. This is it. I guess you can call this number but probably won't get an answer as they're closed now..." s he hands me a card with the number. I called, left a message, never ever got a call back. My mother who is friends with someone that used to work there was able to get the owners # and called him. He was rude, condescending and not helpful at all. You would think that as a business that has been around for years, you would try and do SOMETHING to help fix your mess up. But no, nothing was done. Not even an apology. This was heartbreaking. The missing piece was the focal point of my flowers. What would have been absolutely stunning...was not. Along with that missing piece was also the cake flowers. My cake lady ended up having to cut flowers off my larger bouquets to use on my cake. After never receiving a response from the owner, I called 3 days later only to be told he was "to busy to talk on the phone. " Called again the next day and was told he would be given the message and call me back..never happened. I did receive a partial refund but not nearly enough. And again, was never even called and talked to. Very, very disappointed!I paid a little over $1600 I believe. My bank is updating their system and I cannot log in at the moment to confirm the exact amount.