We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Services

Auto Clinic of Bend
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Scott B

    Date: 12/07/2023

    Extremely disappointed. I had them replace the Ring and Pinion and bearings in my 2019 F250. They were very helpful in getting it done in a short timeline and I appreciated that, however, The rear end failed in less than ***** miles, in **** **** where I had to have a different shop take it apart and replace it again. I called the Auto Clinic and let them know what was happening and was instructed to bring the parts back so they could send them back for possible warranty. Long story short, I paid $3,000 of which $1,793 was parts, for a repair that failed. There warranty does state that all warranty work must be done in their shop so I understand I'm out labor, but they offered to only reimburse me for their cost only of the parts ($650+-). I will share my experience with everyone that asks me for a recommendation. All they had to do was stand behind their work and I would have been singing their praises, be careful who you choose.

  • S. E.

    Date: 05/30/2023

    S. E.

    Date: 05/30/2023

    DO NOT COME HERE I had to drop my car off to get a full inspection done because my car was having issues, they told me it would take a couple days. I then went on vacation and picked it up when I was home. When I saw my car there were MANY things wrong with it. A bunch of plastic bags all over the front seat, one being filled with a yellow liquid. Cables on the front seat. Things all over my car that were supposed to be in my center console. My purse (had nothing inside) AND a pair of sunglasses were also STOLEN out of my center console, as well as a reusable shopping bag. I had a koozie in my car for camping, there was an empty vanilla *************** in it as well as a San ********** can in the back on my car, I don't drink either of those things. Wads of hair were in my car (long and black just like the owners). I also found their bills and mail in my car addressed to Auto Clinic of Bend. They also left my back two windows open, and told me it was to air it out? When I confronted them they said someone must have broken in. And they have no cameras to prove it. They were not helpful AT ALL.

    Auto Clinic of Bend

    Date: 06/06/2023

    Where is our supposed mail then?

Auto Clinic of Bend is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.