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Business Profile

Online Retailer

Ava Jane's Kitchen

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

4.64

Average of 25 Customer Reviews

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Review Details

  • Caren P

    Date: 07/01/2025

    I purchased online 4 packets of Colima Sea Salt for $51.00 and without my consent they charged my credit card 20 days later and reordered 4 bags of the same salt for $63.00, and then again another order was made one month after the fact for another 4 bags for another $63.00. I never reordered or gave confirmation. Buyers beware that they renew your orders without you permission. Very unprofessional and criminal!

  • Mike J.

    Date: 02/28/2023

    Mike J.

    Date: 02/28/2023

    Not sure why everyone says their customer service is great when their email doesn't even seem legit. Mine don't go through. Calling them didn't solve anything because all I keep getting is a voice message telling me to email them, which again don't go through. Will probably call PayPal to let them know this company seems like a fraud as I can't get a hold of them and they haven't sent me a tracking number. They don't provide a way to check our orders on their site, etc...

    Ava Jane's Kitchen

    Date: 03/02/2023

    Hi ****, We are so sorry to hear you are unsatisfied with our customer service! We have checked our records and it appears we have had an email conversation with you over this past week and left a message on your phone. We have provided your tracking number along with the tracking history via email. We do our best to satisfy our customers and we apologize if our responses did not meet your needs. We hope this message finds you well and that your order arrives soon!

  • Susan L

    Date: 11/02/2022

    ***** kitchen has been very good with customer service very good with their prices they have a very healthy products ...good products great people! I ordered from them they have the best sale ever in the world, and the people get back to you right away when customer service is needed I appreciate them very much thank you

  • Jene T

    Date: 11/02/2022

    I have not tried the product yet due to a problem with my order. However, I did receive an immediate, satisfactory response to my issue.

  • Kayt C

    Date: 10/25/2022

    Exceptional customer service. Fast clear communication. Accurate order information. Friendly, polite customer service representative.

  • Denise G.

    Date: 10/25/2022

    ********'s customer service is WONDERFUL! I had a payment issue from my end and they understood and were able to hold my order until I got it resolved! I 100% recommend this company!

  • Nancy S

    Date: 10/18/2022

    Quick customer service responses. Looking forward to my order arriving.

  • Kevin H

    Date: 10/12/2022

    Ava ********************** has fantastic products !My favorite is the ****** Salt!Its very evident they take pride in their products and serving their customers.I recommend them highly to my family and friends!!************

  • Maureen O

    Date: 10/06/2022

    I have subscribed to ********'s *********** delivery for a few years now. Anytime I've asked them to add additional bottles to my order OR re-direct my quarterly delivery, I've had nothing but impressive results. Their customer service is quick, timely and always accommodating. They take pride in what they sell, package and deliver. Their oil is one of the best avocado oils I've ever used and recommend it to friends and family.

  • Patricia M

    Date: 10/06/2022

    Excellent company with a wide range of healthy products and very prompt and attentive customer service . Im especially excited about their high quality sea salt and avocado oil. Ive already recommended them to friends and family.

Ava Jane's Kitchen is NOT a BBB Accredited Business.

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