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Business Profile

Plastic Surgery

Central Oregon Ear Nose & Throat

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plastic Surgery.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/07/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a 15 minute appointment with this provider and was told the bill should be about $300 when I called to make the appointment. However we got a bill for over $600 for this 15 minute appointment. Over 20 calls have been made to resolve this and this office manager will not return calls. Spoke with her once and she promised a call back and explained they are short staff but we never received a call back. The billing department has also escalated with this office manager and wont get a reply. This billing is unethical and to call into a company so many times and also send an email and get no response is a little unsettling. We have never had a provider take advantage and charge so much.

Central Oregon Ear Nose & Throat is NOT a BBB Accredited Business.

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