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Business Profile

Public Golf Courses

River's Edge Golf Course

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Public Golf Courses.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/23/2024

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We get calls to advertise on this company's score card all the time We politely decline and ask not to be contacted again but to no avail We are also on the *** not call list, yet we cannot seem to get them to stop When we point out that we have asked for no more calls they say they have no record of it This has come to the point of harrassment. We want it stopped

    Business Response

    Date: 02/21/2024

    I contacted our only third party advertiser (benchcraft) asking them to cease contact. 
    This group sells advertisements on our yardage books that we offer to our customers free of charge.

    Customer Answer

    Date: 02/21/2024

     
    Complaint: 21189326

    I am rejecting this response because: I just received another call and it was not from the company you claim is the only one making calls

    At 2:53 PM Mountain time February 21 we were called by ************ the name on the call display was **** Malarie

    Sincerely,

    **** Laboicane

    Business Response

    Date: 03/14/2024

    We will investigate further and do not want you to hassled by a third party.

    Is there any identification other than the persons name?

    Customer Answer

    Date: 03/14/2024

     

    To answer Rivers Edge Golf course question:

    We do have more info than just the persons name

    As mentioned in our last message "we were called by ************ the name on the call display was 2502 Malarie"

    Please note this gives the phone number and the call display ID

    We asked this person why they continued to call after being asked repeatedly to stop and they just hung up

     

River's Edge Golf Course is NOT a BBB Accredited Business.

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