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Business Profile

Seeds

Premium Seed Market

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Seeds.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered feminized seeds , after planting they turned male , according to premium seed they are guaranteed and now they will nit return calls or emails , I have left numerous ones

  • Initial Complaint

    Date:03/15/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They claim my order was completed when it wasn't. There was no shipment or delivery of the product ordered.

  • Initial Complaint

    Date:09/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased seeds from Premium Seed Market..this last spring . I purchased ******************************************************************************************* Not take root AT ALL. However this company got back to me and stated that with seeds 50% an acceptable RANGE ..... I paid over 100Dollars for these seeds and i HAVE 4 VIABLE PLANTS ....... 4 out of 20 is a far cry from 50% they did offer some B.S. excuse as to why some good seed may turn to UNUSEABLE foliage ?? I AM SEEKING A 50% refund

  • Initial Complaint

    Date:05/25/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The online seller failed in comply with both "Truth in Advertising" and Interne Marketing Rule regarding ******************* Information" in that the seller advertised SPRING20 BOGO Code for buy one get one free, however at check out the cart reflected $79.99 and though the appearance of discount could be seen it would not balance the discount before card processing . This lead to having to remove one item where then the individual price reflects correct at check out of $39.99 This is simple, the seller had false inducement to consumers to illicit a sale that advertised a promotion but failed to properly apply the promotion discount before check out would complete.What makes matters worse is I communicated with the sell numerous times who was unresponsive (have proof on file for FTC Complaint). Email. onsite message and one voicemail message was left over the span of 2 weeks. The item was purchased May 4th and only arrived Monday may 22nd w/o BOGO promotion being met.Not only did marketing sales company violate FTC internet sales rule but also ****** law Consumer Protection fraud (*******) and ORS *******, False advertising prohibited -No licensee or other person shall advertise, print, display, publish, distribute or broadcast or cause or permit to be advertised, printed, displayed, published, distributed or broadcast in any manner whatsoever any statement or representation with regard to the rates, terms or conditions for loans which is false, misleading or deceptive. As it reads

Premium Seed Market is NOT a BBB Accredited Business.

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