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Business Profile

Merchandise Warehouse

All American Mini Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Merchandise Warehouse.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/19/2025

    Type:Product Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I rented the unit on April 17th 2025, I moved out two weeks later, Then I did not receive any kind of explanation of my refund tho I have a statement saying I paid it. When I rented the unit. The lady in the office at the storage is full of excuses when I contact her and says put it in writing so I sent them a refund request and then nothing happens. I expect my refund back post Haste and if it is not returned then I will file small claims plus interest.

    Customer Answer

    Date: 05/23/2025


    Please cancel my complaint against All American Mini Storage in ********************! It is all squared away. *** ********


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