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Business Profile

Welding Equipment Repair

F T F Fabricatioin & Welding

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Welding Equipment Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/04/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complaint Details:I am filing this complaint against ***************** due to an unjustified *** ban on my Steam account (ID: **********), affecting the game Counter-Strike 2. I have never used any cheat software or violated any game rules. I have reached out to ***** via their official support channels and legal email contact, but I have received no response for over 30 days.This *** ban not only restricts my access to game features, but also causes severe financial loss over $2,700 USD worth of in-game items have become inaccessible. ****** Terms of Service claim users only have the license to use these digital items, which effectively deprives consumers of their ownership rights and is potentially an unfair or unlawful contract clause under several jurisdictions.I am requesting the following from Valve:1.A full and transparent explanation of the *** ban decision, including any evidence.2.Immediate lifting of the false ban if no evidence can be provided.3.Restoration of full access to my digital items, or a refund for the financial loss.4.A clear and legal review of ****** position on user-owned digital assets.If these conditions are met, I will cease all further actions. Otherwise, I intend to escalate this to digital rights organizations and pursue all available legal channels.Sincerely,Qile Pan,Steam username:**********

F T F Fabricatioin & Welding is NOT a BBB Accredited Business.

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