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Business Profile

General Contractor

Harmon & Sons Construction LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/23/2025

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Agreed to have Harmon ************ replace my roof. We agreed on a price of $9360 CASH.They came on December 4th 2024. Im a senior , We wrote up a contract stating certain things that would be required to be done.The type and color of the shingles, what is placed under the shingless as far as weather guard. Also this new air ventilation system- which is one of my concerns- not installed properly- I have pictures- and sent all these pictures to **** and ***** All wall flashing was to redone - the workmenship is terrible- needs to be redone - not only that but they used black trim on a brown colored roof and my brick on my house is tan- was told by the workers thats all they had with them-also they were supposed to replace the pipe flashing an electrical mask mast- which they were replaced one of them with some cheap plastic- which was also supposed to be color matched with roofing shingles - they are black also- a big eye sore and not done properly They had a roll on type roof material for my back patio, which was coming off and still is not secured properly I spoke to **** through text and one of his employees came out with another individual. but they said they only could try to fix the ventilation system by adding more nails. They did what they were going to do and was it. They said that they were not getting paid by their boss that he hold them for like eight jobs so so he was leaving the company. he had no other materials to do anything else that needed to be addressed in what he did do was very unprofessional and still needs attention.I spoke to an individual named ***** who was the crew leader on job site on December 4, he told me to call him. Dontworry about calling ****. He would take care of everything that needs to be done. Gave me a Saturday date April 5. Told me if the crew wasnt coming out he would do it himself ever since Ive tried to contact them NO RESPONSE All I want is for them to come out and fix all the issues PAID FULL on Dec 4th

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