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Business Profile

Metal Salvage Yards

Clackamas Steel & Manufacturing Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mark L

    Date: 10/13/2023

    The guy at the sales desk is a real jerk. He lacks any and all professionalism. I called to get pricing for one piece of metal tubing. It was difficult to understand the pricing he was quoting so I asked him to repeat himself. He repeated, but it was still difficult to understand him. I tried repeating back what I thought I heard and that's when he got very, very mean. He was EXTREMELY rude. He even said to me multiple times, "What's the matter with you?" and "My god, what's your problem?" He spoke out each number, but because of his aggravated tone, the numbers were also unintelligible. Unfortunately for him, it seems, his accent is strong which makes it sometimes hard to understand him. This isn't the first time either. He has demonstrated the same behavior with no patience at the in-store sales counter. This isn't the first time he was quick-fused and rude to me, but it is the last. I was nothing but professional and nice to him as I was trying to understand him. I even told him he was being rude, but he still continued. It's unfortunate because I really like Clackamas Steel and have been a loyal shopper there for years. I also like supporting local small businesses. No more. I am taking my business elsewhere because of him. I will not tolerate someone talking to me the way he did. I'm sure I'm not the only person he treats like this. He has a problem. I would never accept this behavior in an employee of my company and I hope the owner of Clackamas Steel feels the same and makes changes before more customers are lost. If I learn that he's gone, I may someday return. Thanks.

Clackamas Steel & Manufacturing Inc is NOT a BBB Accredited Business.

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