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Business Profile

Allergist

Midvalley Ent & Allergy

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Midvalley Ent & Allergy's headquarters and its corporate-owned locations. To view all corporate locations, see

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Midvalley Ent & Allergy has 2 locations, listed below.

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    • Midvalley Ent & Allergy

      1867 NW Kings Blvd Corvallis, OR 97330-1907

    • Midvalley Ent & Allergy

      1010 SW Hwy 101 Newport, OR 97365

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/03/2024

      Type:Product Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to MidValley for a medical issue and they recommended that I look into getting hearing aids for a side issue. The specialist there, *********************** strongly recommended a certain brand and gave me a long list of benefits and features that I would get from them.After picking them up and wearing them for weeks, it turns out that very little of what was promised was actually available for them.I returned them and was patient blamed/scolded, but was told that a refund would be forthcoming within a month.I have contacted the business office at the clinic, once in writing and four times by phone. NO ONE EVEN BOTHERS TO RESPOND. This appears to be just a scam perpetrated by a legitimate health care provider. I have attached two documents, one the letter written to the business manager/billing person with my contact notes and the other the receipt of payment and subsequent return.Please help.***************************

      Customer Answer

      Date: 08/08/2024

      Thank your for the updated efforts.  After disputing the charge with my credit card company, the made several attempts and finally got the charge reversed.    It only took several months, help from many places and no cooperation from Mid-Valley to get this done. 

      This matter is now closed.  I appreciate all your help.

      Linda 

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