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Business Profile

Car Dealers

Kiefer Nissan of Corvallis

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On ***************,(my birthday)I went to Kiefer Nissan of Corvallis to possibly purchase a 2014 ***** Civic from salesman ****** **********. I took a test drive and the car drove fine. I noticed a strong smell of cigarettes and a large tear on the drivers seat. It was touted to be in excellent condition...I decided to purchase it despite the tear and smell. On or about Feb *******, the car had to be towed home. The alternator went out. I had it replaced, but it's still making a weird grinding noise. ****** had called me the day before because the car was damaged by the severe windstorm, so it was going in the shop. Friday I spoke to him via text, and was wanting to get into a more reliable vehicle cause I feel like I got sold a lemon car. He hasn't responded other than to ask if the alternator breaking was caused by the storm damage! Lol, no. I have sent an email to *** ****** the *** and to ****** to find out if we can do anything. I have been getting ignored. I realize I am not the only customer, but they're saying they're excellent and all,but are not holding up Customer satisfaction! I did not sign a warranty. I did sign up for gap insurance. The damages have accumulated almost $4800 in the car, I can't drive it for a few more weeks, but am not looking forward to driving it and breaking down. I know they are not responsible for the storm damage. But the engine and other components should have been tested prior to selling it on their lot. I am seeking either the return of my previous vehicle or some other resolution.

Kiefer Nissan of Corvallis is NOT a BBB Accredited Business.

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