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Business Profile

Carpet and Rug Cleaners

ProKleen Cleaning & Restoration

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carpet and Rug Cleaners.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Clinton M

    Date: 02/10/2023

    Clinton M

    Date: 02/10/2023

    Never met such unprofessional people in my life. Lied to get contract, lied about working times and completion, number of people to assist with rebuild, just goes on and on. Use at your own risk.

    ProKleen Cleaning & Restoration

    Date: 02/13/2023

    Hello ********************,At the start of the job, you explained to us how the mitigation ended in a poor state with your previous contractor. You expressed a need for urgency, and how your home could not retain heat due to the lack of a floor. We were at your home the next day and quickly got a flooring in for you. In our discussions, you requested upgrades to the Kitchen and the bath. We explained that insurance would not cover upgrades. That is not how insurance works. When your home gets struck with disaster insurance will pay to put your home back to pre-loss conditions. Upgrades are at your expense and only your expense. The day after we explained this, you fired us off the job site. This was a breach of contract that forced our hand into billing you to date. Now you are refusing to pay for services rendered. This is the truth.

ProKleen Cleaning & Restoration is NOT a BBB Accredited Business.

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