Reviews

Review Details

• Review fromDavid b

  Date: 06/06/2023

  1 star
  I went in to do a load of laundry. The doors were all propped open and lights were on. I began to load my laundry and an employee, I assume, came out and I thought he Said. "Are you going to dry clothes here?" I said no. Just doing a wash. Will hang them outside at home. I thought he said OK go ahead. I loaded my laundry and started to put coins in the machine when he came out and said in an angry, hostile voice and manner what the f*** are are you doing?" I said I'm doing my laundry. He said :I told you you can't do laundry after 8:30!" He was screaming at me and got up real close with his eyes all big and told me to leave. I said I was sorry, but I misunderstood you. He said get the f*** out of here. Now! Your website says you are open until 10. There is a small sign on the door that says closes at 8:30. Seems if that's the case doors should be closed and your website should say closes at 8;30. The employee was angry, aggressive, and scary. I'll NEVER go back there again.

• Review fromJennifer B

  Date: 05/29/2023

  1 star
  Good Afternoon, I'm contacting you so you are aware of a situation that took place at your laundromat earlier today on Monday May 29th 2023 at 11:00 a.m.I pulled in the parking lot to do a load of laundry, and I saw that there is a notice posted that you would be closing at 12:00 noon in observation of the Memorial Holiday. I sat in my car for approximately 3 minutes looking up another laundromat to go to. When one of your employees came outside of the laundromat towards my car yelling at me. I could not hear the man,so I proceeded to roll down my window and open my car door, so I could hear what he was saying. The man then came to my window and spit on me, and told me to leave the parking lot, I was trespassing. I explained to the man that I've used your establishment many times to do my laundry and that I was going to another laundromat because you guys were going to be closing. He then continued to scream at me, and spit on me. He then told me he was going to call the police. At this point I told him to please call the police, and that I felt violated and assaulted in my own car. I stayed in my car waiting for an officer to arrive at which your employee went inside and got on the phone. The man then came back out screaming again taking down my license plate and trying to cause confrontation. I see that you have posted that you have cameras on your premises. I am urging you to please watch the video footage in your parking lot of your employee coming out yelling at me and assaulting me. Your employee then tried to bring other patrons into the situation while waiting on the police. This gentleman is a danger to your business and all of your customers that come to do their laundry there. I filed the report with OSP and the police in regards to this situation. If you have any questions regarding this situation please feel free to call me or email me.